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Terms and Conditions

Last Updated: 10/8/2025 7:06 PM

Welcome to Flex Panda. Shadow Gym is solely owned and operated by Matt Brown. By accessing or using our website and placing orders through our online store, you agree to be bound by these Terms and Conditions.

If you don’t agree, don’t use the site — simple as that.

1. About Shadow Gym

Flex Panda is an online store selling gym and sports equipment via dropshipping. This means the products you buy are shipped directly from our suppliers to your delivery address. This does not mean that the products are low quality or unreliable.

2. Orders and Payment

  • When you place an order, you confirm your information is accurate.

  • We accept payments via most payment methods.

  • Prices are in AUD and exclude taxes and shipping unless stated.

  • I reserve the right to cancel or refuse any order at my sole discretion (e.g., suspected fraud).

3. Shipping and Delivery

  • Products ship directly from suppliers.

  • Delivery times are estimates only and may vary due to factors beyond my control.

  • Flex Panda is not responsible for delays caused by carriers or customs.

  • Risk and ownership pass to you once the product ships.

4. Returns and Refunds

  • Returns are accepted for defective or incorrect items within 30 days of receipt.

  • Contact me at mattbrown@flexpandahq.com to start a return.

  • Customers pay return shipping unless the fault is on Flex Panda.

  • Refunds processed after inspection of returned items.

  • Custom or personalized items are non-refundable.

5. Intellectual Property

  • All content on this site (text, images, logos) belongs to Flex Panda or is licensed.

  • You can’t copy or use any content without written permission.

6. Limitation of Liability

  • Flex Panda isn’t liable for damages from using the site or products.

7. Privacy

  • Your data is handled per our Privacy Policy.

8. Governing Law

  • These Terms are governed by the laws of New Zealand.

9. Changes to Terms

  • I can update these Terms at any time.

  • New Terms will be posted with the updated date.

  • Continued use means you accept changes.

10. Contact

Questions? Reach out:

Flex Panda
Email: mattbrown@flexpandahq.com

By using Flex Panda’s site and placing orders, you confirm you’ve read, understood, and agree to these Terms and Conditions.

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