Privacy Policy

Last Updated: 16/8/2025 7:53 PM

At Shadow Gym, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase products.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order or sign up for our newsletter, we collect info like:

Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by payment providers)

Automatically Collected Data

We also collect data automatically through cookies and tracking technologies, including:

IP address
Browser type and version
Pages visited and time spent
Device information

2. How We Use Your Information

We use your info to:

Process and fulfill your orders
Communicate order status, updates, and support
Improve our website and services
Send marketing emails (only if you opt-in)
Prevent fraud and ensure security
Comply with legal obligations

3. Sharing Your Information

We don’t sell or rent your personal info. But we may share it with:

Suppliers and shipping partners to deliver your orders
Payment processors to handle payments securely
Legal authorities if required by law or to protect our rights

4. Cookies and Tracking

We use cookies to enhance your experience. Cookies help us:

Keep you logged in
Remember your preferences
Analyze website traffic

You can disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We take reasonable steps to protect your personal info from unauthorized access, alteration, or destruction. However, no method is 100% secure online.

6. Your Rights

Depending on your location, you may have rights including:

Accessing the personal data we hold about you
Requesting correction or deletion of your data
Opting out of marketing communications
Objecting to certain data processing activities

7. Data Retention

We keep your personal data only as long as necessary to fulfill orders, provide services, and comply with legal obligations.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with a new “Last Updated” date.

10. Contact Us

Questions about your privacy or this policy? Reach out to:

Shadow Gym

020 4155 7197

support@shadowgymequipment.com